Effective Date: 19 sep 2023

Welcome to Dzons. By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

Dzons is an online store offering fashion and lifestyle products for purchase by customers across India. By placing an order on our website, you agree to comply with these terms.

2. Products & Pricing
• All products displayed on the website are subject to availability.
• We make every effort to display product colors and details accurately, but actual appearance may vary slightly.
• Prices are subject to change without prior notice.

3. Orders
• Orders are confirmed only after successful payment or order confirmation.
• Dzons reserves the right to cancel any order due to product unavailability, pricing errors, or suspicious transactions.
• Customers will be informed in case of order cancellation and refunds (if applicable) will be processed accordingly.

4. Payments
• We offer secure online payment options including Debit Cards, Credit Cards, UPI, Net Banking, Wallets and other available methods.
• All payments are processed through trusted and secure payment gateways.
• Dzons does not store your card or banking details.

5. Shipping & Delivery
• Orders are typically processed within 1–2 business days.
• Delivery timelines may vary depending on location, courier availability and unforeseen circumstances.
• Customers will receive tracking details once the order is shipped.

6. Returns & Refunds
• Returns are accepted only for eligible products as mentioned in our Return & Refund Policy.
• Refunds are processed after the returned product is received and verified.
• Refunds are credited to the original payment method within 10 business days.

7. User Responsibilities
By using this website, you agree:
• To provide accurate information during checkout
• Not to misuse the website for fraudulent or illegal activities
• Not to interfere with the website’s security or operations

8. Intellectual Property

All content on the Dzons website, including images, logos, text and designs, is the property of Dzons and may not be copied or used without permission.

9. Limitation of Liability

Dzons shall not be held liable for any indirect, incidental or consequential damages arising from the use of our website or products purchased.

10. Changes to Terms

Dzons reserves the right to update these Terms & Conditions at any time. Continued use of the website after changes indicates acceptance of the updated terms.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: care@dzons.com
Business Name: Dzons (Devoted Desire Career Mkt Pvt Ltd)